FREQUENTLY ASKED QUESTIONS
CORRIM | FERCHE | HAGER | MPI | WILSON PARTITIONS
CORRIM COMPANY
Will Corrim doors work with HM or Aluminum Frames?
Yes. Corrim Doors will fit in standard HM and/or aluminum frame systems.
Does Corrim offer HM or Aluminum frames?
No. Corrim is FRP (fiberglass reinforced plastic) only for all doors and frames.
FERCHE
Does Ferche offer both rated and non-rated wood jambs?
Yes. Ferche can not only do standard wood jambs, but also is able to supply up to a 90 minute fire rated wood jamb!
HAGER
How do I get a price on Hager products?
Please send all quote requests to your Buckeye Sales rep. All pricing is done by Buckeye, there is no factory quoting.
What do I do to check on order status with Hager?
Log into your My Hager account on www.hagerco.com (please contact Tom or Ryan for set-up assistance).
Call Hager 800-325-9995 and please have your Hager Sales order # ready.
Who do I contact for questions regarding an existing Hager order?
You should either call your Buckeye Sales rep or you may reach out to Hager at customerconnect@hagerco.com.
Where do I send Hager orders?
Please send orders to orders@hagerco.com (and make sure to include your quote # on your PO).
What is the technical assistance email hotline for Hager?
Please contact techconnect@hagerco.com.
Looking for More information?
For further Hager FAQ’s there is great information on our website at http://www.hagerco.com/faqs.
MPI GROUP, LLC
How quickly can MPI ship Hollow Metal Doors and Frames?
MPI has the ability to ship doors and frames in a 5, 10 or 15 day quick ship program. Please contact your Buckeye Sales rep for further details.
What are MPI’s standard hinge locations?
MPI will manufacture your door and frame with hardware locations to your individual specification.
WILSON PARTITIONS
Does Wilson Partitions offer Storefront Aluminum Entry doors and frames?
No. Wilson Partitions is an interior framing system.